Delight Every Guest, Before They Even Arrive
WhatsApp messaging, digital check-in, automated upsells, and personalised communication that turns first-time guests into loyal advocates.
Create Memorable Guest Journeys
WhatsApp Messaging
Communicate with guests on the platform they use most. Automated messages, confirmations, and updates.
Digital Check-in/Check-out
Enable contactless arrivals and departures. Guests complete everything on their phone.
Pre-arrival Communication
Automated emails and WhatsApp messages before arrival with directions, WiFi codes, and local tips.
Upsell Menus
Offer room upgrades, late checkout, breakfast, spa services, and more via digital menus.
Guest Profiles & Preferences
Track guest preferences, special requests, and stay history for personalized service.
Post-stay Feedback
Automatically collect reviews and feedback after checkout. Improve your ratings and service.
WhatsApp-First Guest Communication
Meet your guests where they are. Our WhatsApp integration lets you send booking confirmations, check-in instructions, and respond to guest inquiries—all from within Biodux.
- Automated booking confirmations
- Check-in instructions via WhatsApp
- Guest inquiry management
- Template message library
Digital Check-in Flow
Transform the arrival experience. Guests receive a link to complete check-in before they arrive, upload ID documents, and even unlock their room with their phone.
- Pre-arrival check-in link
- ID document upload
- Digital key distribution
- Contactless entry
Upselling with Digital Menus
Increase revenue per guest with strategic upsells. Present room upgrades, add-ons, and services at the right moments in the guest journey.
- Room upgrade offers
- Breakfast and dining add-ons
- Spa and activity bookings
- Late checkout options
"The WhatsApp integration has been a game-changer. Our guests love receiving their booking confirmations and check-in details on WhatsApp. We have seen a 40% increase in guest satisfaction scores."
Connected Communication Channels
Frequently Asked Questions
Our WhatsApp Business API integration allows you to send automated messages for bookings, reminders, and updates. Guests can also message you directly, and all conversations are tracked in Biodux.
Yes, with our digital check-in feature, guests complete registration online, upload their ID, and receive a digital room key or access code. Perfect for contactless stays.
You can offer room upgrades, early check-in, late checkout, breakfast, spa services, airport transfers, local tours, and any other services your hotel provides.
Guest profiles store preferences, special requests, and stay history. When a returning guest books, you will know their room preference, dietary requirements, and past requests.
Yes, the system automatically sends review requests after checkout via email or WhatsApp. You can customize the timing and message to match your brand.